What happens in a Clarity Diagnostic

Reduce decision risk before you commit time, margin, or trust to the wrong move.

Book 20-minute introSee a redacted Clarity Map

Is this for you?

  • Decisions keep getting reopened
  • Escalations land on the owner or GM
  • You're weighing a hire or platform and want proof it's the right move

Agenda (90 minutes)

  • 0-10 min: context and the decision to test
  • 10-30 min: where the pain shows up
  • 30-60 min: rule out false problems
  • 60-80 min: rule out false problems
  • 80-90 min: owners and next 14 days

Who should attend

  • Owner or GM
  • The person who carries escalations (Ops/Service/Project lead

What to prepare

  • One recent escalation or a decision that keeps getting reopened
  • Access to one example (ticket, email thread, board item)
  • No slide deck required

What you leave with

  • A one-page Clarity Map within 24 hours
  • 1–3 decisions with owners, dates, and how we’ll know they worked
  • A 14-day sequence to move it now
  • Roles and authority (decider, who can say no, advisors, informed)
  • Escalation path + time and an enforcement rule
  • Risks if unchanged (time, margin, trust) and a review date
Download the Decision Ownership Check (PDF)
See a redacted Clarity Map

What will not happen

  • We will not pick tools
  • We will not write SOPs
  • We will not sell implementation
If you need implementation, we scope it only after the decision is clear.

Price and logistics

  • $950. 90 minutes on Zoom. Prepaid to schedule
  • One free reschedule with 24 hours' notice
  • Under 24 hours counts as used
  • Timezone: we schedule in your local time
  • Format: focused working session; no slide deck needed

Clarity guarantee

  • If we cannot name a single decision worth making, you can choose a refund or credit the fee toward a future session.
Guarantee applies to the Diagnostic session only.

Confidentiality and NDA

Confidentiality is assumed. If you need a mutual NDA, we will sign one before the session. If you prefer to use your company’s NDA, send it with the intro booking and we’ll review it the same day.

Start with a 20-minute intro

A short working conversation to name what is stuck and whether the Diagnostic is the right next step.

Book 20-minute introSee a redacted Clarity Map